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FAQs

Delidoze is a multi-vendor e-commerce platform that allows users to shop from a wide range of products offered by different sellers. It provides a seamless shopping experience where customers can find everything they need in one place.
Delidoze connects multiple vendors with customers on a single platform. Vendors can list their products, and customers can browse, select, and purchase items directly from them.
Yes, Delidoze is available as a mobile app on both iOS and Android platforms, as well as on the web.
You can create an account by clicking on the "Sign Up" button on the Delidoze homepage or app and following the registration process. You’ll need to provide basic information like your name, email address, and password.
To place an order, browse the product categories or search for a specific item, add it to your cart, and proceed to checkout. You’ll need to enter your shipping details and payment information to complete the purchase.
Delidoze accepts various payment methods including credit/debit cards, mobile wallets, and other secure payment gateways.
Yes, once your order is confirmed and shipped, you will receive a tracking number to monitor the delivery status through the Delidoze platform.
To return or exchange a product, go to your order history, select the item, and follow the instructions for returns or exchanges. Please check the return policy for specific items before making a purchase.
If you receive a damaged or incorrect item, contact Delidoze customer support immediately with your order details and photos of the product. We will assist you in resolving the issue.
You can contact our customer support via the "Help" section on our website or app, or by emailing support@delidoze.com. We also offer live chat for quick assistance.
To become a vendor, click on the "Sell on Delidoze" button, complete the registration form, and submit your application. Our team will review your application and guide you through the setup process.
Delidoze charges a commission on each sale made through the platform. The specific fee structure can be found in the vendor agreement during registration.
Once your vendor account is approved, you can list your products by uploading images, adding descriptions, setting prices, and managing inventory through your vendor dashboard.
Vendors have access to a dedicated dashboard where they can manage orders, track inventory, update product listings, and view sales reports.
Payments are processed securely and transferred to your linked bank account. The payout schedule will be outlined in your vendor agreement.
Yes, Delidoze offers various advertising and promotional tools to help vendors increase their visibility and sales on the platform.
If you encounter any issues with your vendor account, you can reach out to our vendor support team through the "Vendor Help" section or by emailing vendorsupport@delidoze.com.
Yes, Delidoze takes your privacy and security seriously. We use advanced encryption and security measures to protect your personal and payment information.
Delidoze employs robust fraud detection systems and regularly monitors transactions to prevent fraudulent activities.
Yes, if you wish to delete your account, you can do so by contacting customer support. Please note that deleting your account will remove all your data from the platform.
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